About My Amazing Maid
Over 30 Years of Providing Services to Valley Households
Tamara and Royce Ard have more than 30 years of combined experience in providing high-quality, professional services to area households. They have been recognized by the Better Business Bureau with the Torch Award, the BBB award that recognizes companies that demonstrate best practices, leadership, social responsibility, and high standards of organizational ethics that benefit their customers, employees, suppliers, shareholders, and communities. In 2013, Tamara and Royce decided to use this wealth of knowledge and experience to start a professional cleaning service that would lead the market in quality and innovation.
Tamara and Royce recognize that companies like My Amazing Maid can provide a win-win-win environment for the customer, employee, and company alike. They pride themselves on being accountable to the client and welcome feedback which promotes a culture of continuous improvement. With clear layers of communication and the ability to provide professional cleaning services that customers want and request, it’s their believe that everyone benefits.
Get in touch with us today and learn how things are done differently — for the better — at My Amazing Maid!
Our maid service is a woman-owned enterprise that is dedicated to families and individuals. We want our employees to thrive both professionally and personally and strive to support them in ways that corporate environments often do not. (For instance, refusing to ever lock our customers into contracts or forces services they do not want or need.) We employ smart, dedicated and friendly people that are often single parents with many demands. Therefore, we want to support the families of our employees, as well as the client families which we serve. We remain flexible to meet your professional cleaning needs at all times.
Tamara began her career as a social worker in Florida and received her Bachelor’s and Master’s Degree in Social Work from Florida State University. She has worked in the public, non-profit and for-profit sectors and has over 30 years of management experience. She has furthered her skills through certification as an Operation Management Professional through the City and Guilds of the United Kingdom, a rigorous, performance-based certification program that requires the demonstration of knowledge and skills in effectively managing organizations. She has extensive experience in Human Resources, Contract Management, Training and Development, Service Delivery and Quality Improvement. From her roots in Social Work to her concrete management skills, Tamara is committed to excellence and continuous improvement.
Chief Operations Officer
Royce received his post-secondary education at Florida State University in Business. His emphasis was in Finance and Multinational Business. Most of his early career was in sales and sales management. In 2000, he became the General Manager for Knology of Columbus. Royce oversaw the cable operations for Muscogee County, and employed and managed over 120 employees. He was subsequently promoted to the VP of Sales and Marketing for the Knology before the eventual sale of the business to WOW!. Royce has extensive experience in Strategic Planning, Marketing and Sales, Accounting and Finance, and Information Technology. Royce believes the key to success is systems and systems management to improve and maintain quality.
Some of our Amazing Technicians
Our goal is your satisfaction (of course after our cleaning work). Office phone works around the clock (24/7).
- Client-Oriented: We serve our clients as if we were serving ourselves. We value their feedback and we use it to improve our work.
- Eco-Friendly Focused: We carefully choose the best and most natural cleaning products that give amazing results.
- Excellence and Innovation: We provide training to our personnel in order to ensure the high standard of service. We stay up-to-date on the latest innovations in eco-friendly products and technologies, allowing us to bring the best in to our clients’ homes. We listen to our employees’ ideas for improving our service.
- Expansion / Growth: we make ourselves known in the community; we create long term relations, while constantly expanding. Therefore, we are always bringing in more people to work for us.
Why Hire Us?
Choose us because of our reputation for excellence. For more than 10 years, we’ve earned a name for quality and customer service. The homeowners we serve rely on us for detail-oriented, professional cleaning services, every single time we clean their homes.